# zwernemann/module-withdrawal > Magento 2 EU Withdrawal Button Module - Adds a withdrawal/revocation button for orders in compliance with EU Directive (EU) 2023/2673 `composer require zwernemann/module-withdrawal` Canonical URL: https://packagento.com/zwernemann/module-withdrawal ## At a glance - **Vendor**: zwernemann (https://packagento.com/zwernemann.md) - **Latest version**: v1.8.0 — released 2026-06-18 - **Pricing**: Free - **Package type**: Magento 2 module - **Status**: active, accepting new buyers ## Installation Packagento is licence-gated, so even free packages need a licence on a project before Composer can resolve them. 1. **Sign in or create an account** at https://packagento.com/customer/account/. 2. **Add the package to your account.** Open https://packagento.com/zwernemann/module-withdrawal and complete the free checkout. A licence is minted automatically. 3. **Create or pick a project, then activate the licence on it.** - Projects represent the Magento installs you deploy to. Manage them at https://packagento.com/projects/. - Activate the new licence on the project you'll deploy this package to. Activation is what generates the Composer credentials scoped to that project. 4. **Add the project credentials to your Magento codebase.** Grab the project's public + private key from https://packagento.com/projects/ (open the project, then its Credentials tab), and add them to `auth.json`: ```json { "http-basic": { "packagento.com": { "username": "ppk_live_...", "password": "psk_live_..." } } } ``` Add the Packagento Composer repository to `composer.json`: ```json { "repositories": [ { "type": "composer", "url": "https://packagento.com" } ] } ``` 5. **Install and apply.** ```bash composer require zwernemann/module-withdrawal:* bin/magento setup:upgrade bin/magento setup:di:compile bin/magento cache:flush ``` ## What it does Magento 2 EU Withdrawal Button Module - Adds a withdrawal/revocation button for orders in compliance with EU Directive (EU) 2023/2673 ## README > Magento 2 extension for implementing the EU right of withdrawal via button click. --- ### What is it about? The EU Directive **(EU) 2023/2673** requires that in the future, consumers must be able to withdraw from online purchase contracts just as easily as they were concluded. **Starting June 19, 2026**, a clearly visible withdrawal button will be mandatory in online shops. This Magento module provides exactly that: your customers can withdraw orders with just a few clicks – directly from their customer account or via a separate form for guest orders. As a shop operator, you maintain a full overview in the admin area. --- ### What does the module do? #### For your customers **Withdrawal button in the order overview** In the *My Account > My Orders* view, a new column appears for each order. There, the customer can see at a glance: - A **Withdrawal link**, as long as the period is active - The note **"Withdrawal submitted"**, if a withdrawal has already been made - The note **"Withdrawal period expired"**, if the withdrawal period has passed Additionally, a **"Withdrawal Order"** button is displayed on the order details page. **Withdrawal detail page** Before the actual withdrawal, the customer sees a summary of their order: - Order number, date, status, total amount - All ordered items with name, SKU, quantity, and price - The deadline until which withdrawal is possible, calculated from the date of the last shipment - A button for final submission – with a preceding security confirmation **Partial withdrawal (optional)** If the shop operator has activated the partial withdrawal option, the customer can select individual items from the order instead of withdrawing the entire order. Each item has a checkbox (pre-checked) and a quantity input field. Items that have already been withdrawn in a previous request are shown greyed out and cannot be selected again. This means several partial withdrawal requests can be submitted for the same order until all items are covered. **Guest orders** Customers who ordered without an account can access the withdrawal via a dedicated search form. Entering the order number and email address is sufficient to find the order and initiate the withdrawal. Accessible at: `/withdrawal/guest/search` **Confirmation page** After submission, the customer is redirected to a success page. This confirms that the withdrawal has been received and that an email is on its way. #### For you as a shop operator **Admin overview of all withdrawals** Under *Sales > Withdrawals*, you will find a tabular overview of all received withdrawals: - ID, order number, customer name, email - Status (Pending / Confirmed / Rejected) - Type (Full / Partial) - Date of order and date of withdrawal - Direct link to the respective order view All columns can be filtered and sorted. **Withdrawal detail page** Each row in the grid has a *View Details* action that opens a dedicated detail page. It shows: - All metadata: customer name and email, order number, withdrawal type, status, order date and withdrawal date - Quick action buttons to confirm or reject the request directly on the page - A complete table of the withdrawn items including product name, SKU and quantity – clearly labelled as full or partial withdrawal This makes it possible to review exactly which items a customer has withdrawn without leaving the admin area. **Automatic email notification** Soon as a withdrawal is received, two emails are sent: 1. **To the customer** ₓ Confirmation with order details 2. **To you** – Notification with all relevant data In addition, you receive a BCC copy of the customer email. The email templates can be customized in the admin panel. **Note in the order** Every withdrawal is automatically added as a comment in the order history. This way, it is immediately apparent in the order view that a withdrawal exists. **Configurable** In the admin under *Stores > Configuration > Sales > Withdrawal Settings*: - Enable/Disable the module - Set recipient address for notifications - Set withdrawal period in days, counted from the last shipment date (Default: 14) - Enable/Disable partial withdrawal (Default: No) - Select email sender and templates --- ### Hyvä Theme Compatibility If you are using the Hyvä Theme, please install the Hyvä compatibility module: https://github.com/Zwernemann/magento2-withdrawl-hyva This module adds the required Hyvä frontend integration for the withdrawal button and ensures compatibility with the Hyvä template system. The base module remains required. #### REST API Withdrawal entries can also be retrieved programmatically: ``` GET /rest/V1/zwernemann/withdrawals` ``` Access is protected by ACL permission (`Zwernemann_Withdrawal::withdrawals`). #### Multilingualism Completely translated into all 24 languages of the EU (97 strings). Further languages can be added via custom CSV files. --- ### System Requirements |Component | Version| |---|---| | Magento 2 Open Source | 2.4.6 to 2.4.8-p4 | | PHP | 7.4 or higher | --- ### Installation #### Via ZIP file 1. Extract the ZIP file and copy the entire contents to: ``` app/code/Zwernemann/Withdrawal/ ``` 2. Ensure the structure looks like this: ``` app/code/Zwernemann/Withdrawal/ Api/ Block/ Controller/ Helper/ Model/ Ui/ etc/ i18n/ view/ composer.json registration.php ``` 3. Run the following commands in the Magento root: ``` php bin/magento setup:upgrade php bin/magento setup:di:compile php bin/magento setup:static-content:deploy de_DE en_US php bin/magento cache:flush ``` 4. Check if the module is active: ``` php bin/magento module:status zwernemann_Withdrawal ``` #### Via Composer _(README truncated for .md surface. Full README on https://packagento.com/zwernemann/module-withdrawal.)_ ## Recent Versions | Version | Released | |---|---| | v1.8.0 | 2026-06-18 | | v1.7.3 | 2026-06-12 | | v1.7.2 | 2026-05-21 | | v1.7.1 | 2026-05-15 | | v1.6.0 | 2026-04-29 | | v1.5.0 | 2026-04-23 | | v1.4.0 | 2026-04-23 | | 1.1.0 | 2026-02-10 | ## Dependencies ### Require | Package | Constraint | |---|---| | magento/framework | >=103.0.0 | | magento/module-backend | >=102.0.0 | | magento/module-config | >=101.0.0 | | magento/module-customer | >=103.0.0 | | magento/module-email | >=101.0.0 | | magento/module-sales | >=103.0.0 | | magento/module-store | >=101.0.0 | | magento/module-ui | >=101.0.0 | | php | >=7.4 | ## Licence and pricing Free. A licence is still minted on checkout and bound to your project for Composer access — no payment step. Refundable within 14 days of first purchase via https://packagento.com/account/refunds/. ## Install via Claude Code or any MCP client The Packagento MCP server can run the licence + project + Composer steps above in one tool call: ``` purchase_and_install_packages( composer_names=["zwernemann/module-withdrawal"], project_id="proj_xxx" ) ``` This handles cart, checkout, licence minting, project activation, and writes auth.json credentials. Connect a client with `claude mcp add packagento https://mcp.packagento.com`. Full setup at https://packagento.com/docs/mcp-setup. ## Vendor zwernemann is a Magento 2 vendor on Packagento. See https://packagento.com/zwernemann.md for their full catalogue.