# livechat/module-magento-livechat

`composer require livechat/module-magento-livechat`

Canonical URL: https://packagento.com/livechat/module-magento-livechat

## At a glance

- **Vendor**: livechat (https://packagento.com/livechat.md)
- **Latest version**: 2.4.12 — released 2025-12-15
- **Pricing**: Free
- **Package type**: Magento 2 module
- **Status**: active, accepting new buyers

## Installation

Packagento is licence-gated, so even free packages need a licence on a project before Composer can resolve them.

1. **Sign in or create an account** at https://packagento.com/customer/account/.

2. **Add the package to your account.** Open https://packagento.com/livechat/module-magento-livechat and complete the free checkout. A licence is minted automatically.

3. **Create or pick a project, then activate the licence on it.**
   - Projects represent the Magento installs you deploy to. Manage them at https://packagento.com/projects/.
   - Activate the new licence on the project you'll deploy this package to. Activation is what generates the Composer credentials scoped to that project.

4. **Add the project credentials to your Magento codebase.**

   Grab the project's public + private key from https://packagento.com/projects/ (open the project, then its Credentials tab), and add them to `auth.json`:

   ```json
   {
     "http-basic": {
       "packagento.com": {
         "username": "ppk_live_...",
         "password": "psk_live_..."
       }
     }
   }
   ```

   Add the Packagento Composer repository to `composer.json`:

   ```json
   {
     "repositories": [
       { "type": "composer", "url": "https://packagento.com" }
     ]
   }
   ```

5. **Install and apply.**

   ```bash
   composer require livechat/module-magento-livechat:*
   bin/magento setup:upgrade
   bin/magento setup:di:compile
   bin/magento cache:flush
   ```

## README

This module adds [LiveChat](https://www.livechatinc.com/) to your Magento 2 site.

#### Installation

* `composer require livechat/module-magento-livechat:dev-master`
* `php bin/magento module:enable LiveChat_LiveChat`
* `php bin/magento setup:upgrade`
* `php bin/magento setup:static-content:deploy`
* `php bin/magento cache:clean`

#### Features

* Connecting existing LiveChat account,
* Creating new LiveChat account,
* Injecting LiveChat JS snippet,
* Sending customers details to LiveChat,
* Sending customers cart details to LiveChat,
* Sending customers last order details to LiveChat,
* Sending customers last order details to LiveChat,
* Set-up [goal](https://www.livechatinc.com/kb/goals-set-up-and-use/) for order placed event.

## Recent Versions

| Version | Released |
|---|---|
| 2.4.12 | 2025-12-15 |
| 2.4.11 | 2025-11-21 |
| 2.4.10 | 2024-06-04 |
| 2.4.9 | 2024-03-14 |
| 2.4.8 | 2023-07-12 |
| 2.3.0 | 2022-09-16 |
| 2.4.1 | 2022-06-10 |
| 2.3.0.CE | 2019-01-21 |
| 2.3.0-ce | 2019-01-21 |

## Dependencies

### Require

| Package | Constraint |
|---|---|
| magento/framework | 100.*\|101.*\|102.*\|103.* |
| magento/module-backend | 100.*\|101.*\|102.* |
| magento/module-checkout | 100.* |
| magento/module-config | 100.*\|101.* |
| magento/module-customer | 100.*\|101.*\|102.*\|103.* |
| magento/module-sales | 100.*\|101.*\|102.*\|103.* |
| magento/module-store | 100.*\|101.* |
| php | ~5.5.0\|~5.6.0\|^7.0.0\|^8.1.0 |

## Quality

Latest release (2.4.12) fails the Packagento QA pipeline. Verdicts below are per-cell (Magento line × PHP version) for the matrixed tools, and run-once for the static / security tiers.


### Compatibility

Each Magento line is installed on its supported PHP versions, then the module is built (DI compile + static-content deploy). Cells show passed / failed / untested; staircase gaps render as `–`.

| Magento | PHP 8.2 | PHP 8.3 | PHP 8.4 | PHP 8.5 |
|---|---|---|---|---|
| 2.4.7 | Pass | Pass | – | – |
| 2.4.8 | – | Pass | Pass | – |
| 2.4.9 | – | – | Pass | 1 |


### Code Quality

Advisory checks against the module's source. Never affect the Compatibility verdict — a phpcs finding can't make a module incompatible.

#### Static Analysis

Coding standards (phpcs), mess detection (phpmd), copy-pasted code (cpd), PHP cross-version compatibility, composer.json validity. Each runs once for the whole module.

| Tool | Status | Findings | Summary |
|---|---|---|---|
| PHPCS | Warning | 695 | 695 warnings (ruleset: Magento2) — 664 auto-fixable with phpcbf |
| PHPMD | Warning | 11 | 11 rule violations (IfStatementAssignment:8, UnusedLocalVariable:2, UnusedPrivateMethod:1) |
| Cpd | Pass | 0 |  |
| Composer validate | Info | 2 | valid; 2 advisory notes (composer validate --strict) |

#### PHPStan

Type-checks the module against a real Magento install. Re-runs per Magento + PHP version because resolvable symbols differ between releases.

| Magento | PHP 8.2 | PHP 8.3 | PHP 8.4 | PHP 8.5 |
|---|---|---|---|---|
| 2.4.7 | 32 | 32 | – | – |
| 2.4.8 | – | 32 | 32 | – |
| 2.4.9 | – | – | 32 | 34 |


### Tests

Unit and integration suites run per Magento + PHP cell. Test failures speak to the module's behaviour, not its compatibility with a line, so they're reported here separately.

#### Unit Tests

| Magento | PHP 8.2 | PHP 8.3 | PHP 8.4 | PHP 8.5 |
|---|---|---|---|---|
| 2.4.7 | N/A | N/A | – | – |
| 2.4.8 | – | N/A | N/A | – |
| 2.4.9 | – | – | N/A | N/A |

#### Integration Tests

| Magento | PHP 8.2 | PHP 8.3 | PHP 8.4 | PHP 8.5 |
|---|---|---|---|---|
| 2.4.7 | N/A | N/A | – | – |
| 2.4.8 | – | N/A | N/A | – |
| 2.4.9 | – | – | N/A | N/A |


### Security

Dependency-advisory audit (composer audit) plus a source malware scan. A malware detection fails the version outright.

| Tool | Status | Findings | Summary |
|---|---|---|---|
| Composer audit | Pass | 0 |  |
| Malware scan | Pass | 0 |  |

## Licence and pricing

Free. A licence is still minted on checkout and bound to your project for Composer access — no payment step.

Refundable within 14 days of first purchase via https://packagento.com/account/refunds/.

## Install via Claude Code or any MCP client

The Packagento MCP server can run the licence + project + Composer steps above in one tool call:

```
purchase_and_install_packages(
  composer_names=["livechat/module-magento-livechat"],
  project_id="proj_xxx"
)
```

This handles cart, checkout, licence minting, project activation, and writes auth.json credentials. Connect a client with `claude mcp add packagento https://mcp.packagento.com`. Full setup at https://packagento.com/docs/mcp-setup.

## Vendor

livechat is a Magento 2 vendor on Packagento. See https://packagento.com/livechat.md for their full catalogue.